Building scalable systems at the intersection of product, operations, and technology
Triple Point LLC helps organizations design, build, and operate the systems that run their business.
We translate real operational needs into durable technical solutions — combining product thinking, disciplined project execution, and modern software architecture.
Strategy → Delivery
We bridge planning and implementation, not just advice.
Systems-first
Durable architecture, clear documentation, explicit assumptions.
Workflow-ready
Automation, integration, and operational handoff built in.
What you get
A partner who can take complex initiatives from ambiguity to reliable systems — with clarity, accountability, and long-term maintainability.
Clarity and prioritization
- Requirements that reflect real operations
- Success metrics and phased rollout plans
- Explicit assumptions and tradeoffs
Durable delivery
- Disciplined execution and governance
- Risk and dependency tracking
- Operational handoff and ownership
Systems that scale
- Modern architecture with maintainability
- Integrations and automation that are auditable
- Security and access control by design
What we do
Breadth across product, execution, and engineering — organized into a few clear categories.
Product & Delivery Leadership
- Discovery, roadmap, and requirements definition
- MVP and phased rollout planning with success metrics
- Stakeholder alignment across engineering and operations
- Ongoing product ownership and lifecycle management
Program Execution
- Cross-functional project and program management
- Vendor coordination and technical oversight
- Risk identification, dependency tracking, milestone planning
- Documentation, governance, and operational handoff
Automation & Integrations
- Process mapping and optimization
- Event-driven and rule-based automation
- Integrations across internal tools and external platforms
- Predictable, auditable workflows (not automation for its own sake)
Business systems, data, and AI
- CRM/ERP configuration, customization, and extension
- Analytics, data pipelines, and modeling aligned to business logic
- AI enablement embedded into workflows with governance and human-in-the-loop controls
Infrastructure & custom software
- Cloud + hybrid support, security, and reliability
- Custom applications aligned to business processes
- Modular architectures designed for future extension
How we work
A simple process that keeps momentum high without sacrificing correctness.
1) Understand the operation
- Map processes, constraints, and data flows
- Define scope, owners, and success metrics
2) Design the system
- Architecture that is maintainable and extensible
- Interfaces, permissions, auditability
3) Build, integrate, operate
- Phased delivery with controlled rollout
- Documentation and operational handoff
Engagement models
Choose the level of support you need — from targeted reviews to hands-on delivery.
Advisory
- Architecture and delivery reviews
- System design guidance
- Roadmap and rollout planning
Build sprint
- Implementation and integration delivery
- Automation and system hardening
- Docs and operational handoff
Ongoing ownership
- Operate and evolve systems over time
- Reliability, observability, and security
- Continuous improvements with measured impact
FAQ
A few common questions about how we engage and what to expect.
Let’s build something that lasts
If you’re dealing with fragmented systems, manual processes, or initiatives that stall between concept and execution, we can help bring structure, clarity, and momentum.